Community Times March 2011

This time I want to talk a little about the procedure we go through with our customers when designing a memorial or any lettering or design project.

It goes without saying that when I set out to design and carve a piece for a trade competition or an individual art work the complete design is my own. I dream it up, draw it and carve it. But when helping a customer to come up with a tribute befitting their lost loved one it is a very different and more involved procedure.

Normally these days due to the constraints of finance, customers generally ask for a memorial they have seen in one of my catalogues and if it is not in stock an order is placed and a rough delivery time given.

We then spend some time discussing the inscription and the design or photo plaque if required; it is during this stage that drawings are produced and the finer points of the inscription are finalized; then an exact quotation is produced, including any cemetery fees; this will only change if the details of the memorial are changed, i.e. a design or lettering is added or subtracted.

Finally if the memorial requires it, the inscription, and design if needed, is drawn out full size on paper and positioned on the memorial for the customer’s approval. The reason that we go through a fairly involved process is that we need to be as sure as possible that we are doing what the customer wants. Our advice could be invaluable, but it is not always wanted or needed and we should not impose our esthetic ideas where they are not wanted.

Unfortunately there is no room this month so next month I will tell you about a course I recently ran in Glynneath looking at memorial inspection and testing.

MOTHERING SUNDAY 3rd OF APRIL.

PALM SUNDAY: 17TH OF APRIL.

GOOD FRIDAY: 22nd OF APRIL.

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